Homaloc · Practical guide

Prepare property viewings from applications

Preparing a viewing starts before selecting a time. Finding the relevant information, knowing who has been contacted and identifying open questions helps your team move forward without repeating work.

Review applications for the right property

Open the project for the property and read the applications that need attention. Check whether the information available is enough to prepare a useful conversation with each person.

A summary should not become an automatic decision. An application is the starting point for a conversation, and the agency remains responsible for reviewing it and deciding how to proceed.

Clarify outstanding questions

Before suggesting a viewing, identify any details that need clarification. Group your questions into a clear request instead of sending several messages about individual points.

Use the information already provided. This lets you explain exactly what is missing without asking the applicant to start the entire process again.

Coordinate conversations across the team

Use shared tracking to distinguish applications already reviewed from those that still need action. A status should reflect work actually completed, rather than an unconfirmed intention.

Homaloc helps organise applications before viewings. Appointment scheduling and time-slot confirmation take place through your usual tools; the product is not an automatic booking system.

Prepare a conversation about the property

Once a viewing is agreed, gather the practical property details and the applicant’s questions. A clear history helps a colleague take over the conversation without starting from scratch.

After the viewing, continue following up through your internal process. An organised application list remains useful throughout the letting, even when conversations continue by phone or email.

See this workflow in Homaloc.

Discover how Homaloc supports your agency, from receiving applications to preparing viewings.

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